Shipping Policy

Order Processing

Orders are typically processed within 1-3 business days after payment is received and verified. Orders are not processed on weekends or U.S. federal holidays.

Processing may be delayed by order volume, payment verification, age or eligibility review, compliance review, weather, carrier delays, or other circumstances outside our control.

Shipping Methods and Delivery Times

Available shipping methods and estimated delivery times are shown at checkout when a direct purchase is available. Delivery estimates are provided by the carrier and are not guaranteed.

ShrooMap is not responsible for carrier delays after an order has shipped.

Shipping Restrictions

We may restrict, refuse, or cancel an order if we determine that the product cannot be shipped to the destination address or that shipping would conflict with applicable law, carrier rules, product restrictions, or compliance requirements.

Customers are responsible for knowing and complying with the laws and restrictions that apply in their country, state, region, locality, and delivery address before placing an order.

Third-Party Listings and Affiliate Links

Many ShrooMap pages are informational listings, reviews, comparisons, or affiliate links to independent companies. A listing on ShrooMap does not mean ShrooMap controls the seller, inventory, shipping destination, delivery time, or customer service for that third-party company.

For purchases made on a third-party website, review that company’s current shipping policy before ordering.

Age Requirement

You must be 21 years of age or older to place a direct order through ShrooMap. We may require age or eligibility verification before processing or shipping an order.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

ShrooMap is not responsible for orders delayed, lost, or returned because of incorrect or incomplete shipping information supplied by the customer.

If a package is returned because of an incorrect address, refusal, or failed delivery attempt, additional shipping fees may apply before the order can be reshipped.

Lost, Stolen, or Damaged Packages

Once a package is marked as delivered by the carrier, ShrooMap is not responsible for lost or stolen packages.

If your package arrives damaged, contact us within 48 hours of delivery with your order number and photos of the damaged package or product so we can review the issue.

Order Tracking

If tracking is available, tracking information will be provided after the order has shipped. Please allow 24-48 hours for tracking updates to appear after shipment.

Contact Us

For shipping questions, please contact ShrooMap customer service.

• Legal entity: Real Tested Inc
• Website: shroomap.com
• Email: [email protected]
• Phone: (833) 365-5250
• DBA / Fulfillment Address: 1209 N. Orange St., Wilmington, DE 19801 USA